Your security is our priority
How EQUATION protects your evidence, decisions and payments — stated plainly, without claims we cannot back.
How We Protect You
Our comprehensive security approach covers every aspect of the platform.
Encryption in transit
Traffic to EQUATION is served over HTTPS/TLS. Credentials and tokens are never sent in the clear.
Secure authentication
Passwords are stored only as salted hashes, multi-factor authentication is available, and sessions can be reviewed and revoked.
Organization isolation
Each organization's evidence, decisions and partnership records stay inside its own workspaces. Access follows membership, role and delegation.
Payments through Stripe
Card data is handled by Stripe, a PCI DSS Level 1 service provider. Card numbers never touch EQUATION servers.
Verified identities
Account ownership is proven by verified email or platform connection, never by a matching username.
Your data, your models
One customer's data is not used to train another customer's models without explicit permission.
Secure Payments
Covered partnership payments run through Stripe. Funds for covered work are held until the work is approved, when authorization and the payment provider allow.
Infrastructure
- Enterprise-grade cloud hosting
- Multi-region data redundancy
- 99.9% uptime SLA
- Automated scaling and failover
Compliance & Certifications
Where we stand today, including what is not yet certified.
PCI DSS
Via Stripe (Level 1)GDPR
Data-subject rights supportedCCPA
Consumer rights supportedSOC 2
Not yet certifiedSecurity Practices
The practices behind the product, described as they are.
Secure development
- Changes are reviewed before release
- Automated tests run on every change
- Dependencies are tracked and updated
Access control
- Role-based access inside each organization
- Least-privilege delegation for agencies and clients
- Support access requires a stated reason and is recorded
Reporting an issue
- Report a suspected vulnerability through our contact page
- Live platform checks on the status page
- Affected customers are told what happened and what changed
Security Researcher Program
We value the security research community. If you discover a vulnerability, please report it responsibly. We offer rewards for valid security findings.
Report a VulnerabilityFound a bug?
hi@equation.so
Have Security Questions?
Our security team is available to answer questions about our practices and help with security-related concerns.